We are currently hiring for three positions:

Purveyor of Puzzles
(Retail Sales Associate)

Puzzle Lab is seeking a warm, thoughtful, and engaging Purveyor of Puzzles to join our growing team, supporting customer experience in our flagship store.

This role is primarily based in our retail space, focused on creating meaningful, playful, and memorable in-store experiences for every person who walks through our doors.

This role will start part-time, with potential for increased hours during our busier seasons, with a mix of weekday and weekend shifts.

Our store hours may extend during cruise ship season, holidays, and special events, so flexibility and a willingness to work a balanced mix of daytime, evening, and weekend shifts are important.

Schedules are thoughtfully coordinated across the retail team based on availability and the needs of the store. This position reports to our Flagship Store Manager.

Laser Cutting Technician

Puzzle Lab is seeking a meticulous, hands-on, and safety-conscious part-time Laser Cutting Technician to join our growing Production Department.

This role is responsible for operating our laser-cutting equipment and producing precision-cut wooden puzzles that meet our standards for quality and care.

This position is expected to be approximately 28 hours per week, primarily scheduled Wednesday to Friday from 4:00 p.m. to 11:00 p.m., plus a seven-hour Saturday shift. The timing of the Saturday shift is flexible.

The schedule may shift over time based on production needs, with any changes communicated in advance.

Previous laser-cutting experience is not required. We’re happy to train someone with the right attention to detail, mechanical aptitude, reliability, and willingness to learn.

Marketing & Brand Coordinator

Puzzle Lab is seeking a resourceful, creative, organized, and proactive Marketing & Brand Coordinator to provide fractional marketing leadership and hands-on execution for an initial five-month engagement.

This role will help turn Puzzle Lab’s marketing priorities into cohesive campaigns across email, web, social media, partnerships, print, and corporate outreach.

The coordinator will also provide campaign and creative direction to a separate Social Media Manager, ensuring that our social content supports Puzzle Lab’s broader goals and feels consistent with our brand.

The engagement will include approximately 16–24 hours per week, generally spread across two or three days. The job is on-site at Puzzle Lab’s Victoria headquarters. This position reports to and works closely with Puzzle Lab's CEO and CMO, Tinka Robev.